This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.
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WHAT PERSONAL INFORMATION DO WE COLLECT?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
If you provide your phone number, you agree to receive SMS from Carolina Signs And Wonders regarding your contact submission. You may opt-out of receiving SMS messages at any time by replying “STOP.” Message and data rates may apply. We do not share your phone number or SMS opt-in consent with third parties.
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WHEN DO WE COLLECT INFORMATION?
We collect information from you when you:
• Register on our site
• Place an order
• Subscribe to a newsletter
• Respond to a survey
• Fill out a form
• Enter information on our site
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HOW DO WE USE YOUR INFORMATION?
We may use the information we collect in the following ways:
• To personalize your experience
• To improve our website
• To respond to customer service requests
• To administer contests, promotions, or surveys
• To quickly process your transactions
• To send emails related to orders or services
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HOW DO WE PROTECT VISITOR INFORMATION?
• We scan our site regularly for security issues
• Personal data is stored on secured networks
• Sensitive information is encrypted via SSL
• Transactions are processed through a secure gateway
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DO WE USE COOKIES?
Yes. Cookies are used to:
• Remember and process items in the cart
• Understand user preferences
• Compile site traffic data
• Improve website experience
You can choose to disable cookies via your browser settings. Some features may not work properly if cookies are disabled, but you can still place orders.
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THIRD PARTY DISCLOSURE
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or trade PII unless we provide advance notice. This does not include trusted partners who help us operate our website, so long as they agree to keep information confidential.
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THIRD PARTY LINKS
We may offer third-party products or services. These sites have separate privacy policies. We are not responsible for their content or practices.
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GOOGLE
We use Google AdSense. Google uses cookies to show ads based on previous visits. Users may opt out by visiting the Google ad settings page or the Network Advertising Initiative opt-out page.
We have implemented:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We use cookies and third-party identifiers to track interactions with ads and improve performance.
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CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CalOPPA)
According to CalOPPA, we agree to:
• Allow anonymous visits to our site
• Include a link to this policy on our homepage
• Include the word “Privacy” in the link
Users will be notified of policy changes on this page. You can update your personal information by emailing us.
We honor Do Not Track (DNT) browser signals.
We allow third-party behavioral tracking.
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COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)
We do not specifically market to children under 13.
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FAIR INFORMATION PRACTICES
In case of a data breach, we will notify users:
• By email within 7 business days
• By in-site notification within 7 business days
We support the individual redress principle, which ensures you have the right to enforce data privacy protections.
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CAN-SPAM ACT
We collect your email to:
• Respond to inquiries
• Process orders
• Send relevant updates
• Market to our mailing list
To comply with CAN-SPAM, we:
• Do not use false or misleading info
• Identify messages as ads
• Include our physical address
• Honor unsubscribe requests promptly
• Include an unsubscribe link in every email
To unsubscribe, follow the link at the bottom of any email.
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CONTACTING US
If you have questions about this policy, contact us at:
Carolina Signs and Wonders
1700 University Commercial Pl
Charlotte, NC 28213
(704) 625-2061